Loyalty Terms and Conditions
1. Loyalty membership eligibility
Membership in the Program is available to any United States resident who is at least eighteen (18) years old and provides valid and accurate personal information when enrolling. Participation in a separate and unique credit or debit card program is not required for a general membership. Once enrolled into the Program, you will enter at the member status level and are entitled to the rewards and benefits of membership as set out herein or in promotional materials.
2. Membership Conditions
Members must maintain an active Program membership to earn and redeem points. Points are non-transferable unless otherwise specified. You may opt out of the Program at any time. If you opt out of the Program, you will no longer earn points or be able to redeem points and you will forfeit your unused and unexpired points. Deletion of points is final and cannot be reversed. To cancel a Program membership, please call Customer Service.
3. Point Expiration
Points have no monetary value and they will not expire if you make at least one purchase every 24 months. Points expire after 24 months if you do not make any purchase in the 24 months after earning them.
4. Eligible Products or Services
Please note that points cannot be earned for: any purchase made using a reward coupon; store credit or merchandise credit; charity donations; purchase of a gift card; value of any gifts-with-purchase; or select in store offerings such as labor costs. All other purchases will be qualifying purchases subject to stated limits on point earnings per transaction or per a period.
5. Purchase Requirements
All online purchases are eligible as long as they are eligible products.
6. Promotion Stacking
You can only use one voucher at any one time when making a purchase, and it cannot be combined with any other vouchers or discount codes or be applied to discounted items. The voucher will only apply to the product price and will not apply to any delivery costs.
7. Redemption Conditions
Points are redeemed for discount codes at checkout. Please note that the redeemed rewards are un-returnable, and spent points from returned orders will be subject to chargeback.
8. Program Revision
OK4WD reserves the right to make changes/discontinue this Loyalty Program
9. Fraud Prevention
We reserve the right to cancel or suspend your participation in the Program or any Rewards earned and not yet used in the event of fraud, abuse of rewards privileges, violation of these Program Terms and Conditions, or at our discretion.
10. Limited Liability
To the fullest extent permitted by applicable law, no responsibility or liability is assumed by the Sponsor for technical problems or technical malfunction arising in connection with any of the following occurrences which may affect the operation of the Program and/or Site.
11. Personal Data Protection
You consent to the collection, use, and disclosure of your personal data by the Company, the Loyalty Program, Participating Properties and Partner Programs, and their authorized third-party agents and licensees in accordance with the Company’s Privacy Statement.
12. Business Partner Exclusion
The OK4WD Loyalty Program is for our customers. We reserve the right to exclude Business-to-Business customers from earning/redeeming points.
13.Governing Law and Dispute Resolution:
Informal Resolution: Before filing a formal legal claim, we ask that you contact us directly to seek a resolution. Our customer service team will engage with you in good faith to resolve any complaints or disputes amicably.
Arbitration Agreement: If we are unable to resolve the dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to the Program, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in New Jersey. The arbitration will be conducted before a single arbitrator and will be held in accordance with the rules of the American Arbitration Association (AAA).
Waiver of Class or Consolidated Actions: All arbitrations shall proceed on an individual basis. The parties waive any right to assert any claims against each other as a representative or member in any class or representative action, except where such waiver is prohibited by law or deemed by a court of law to be against public policy. To be clear, you and [Program Name] are giving up the right to sue in court on a class basis.
Opt-Out of Agreement to Arbitrate: You have the right to opt-out of the arbitration agreement by sending written notice of your decision to opt-out to OK4WD Rewards Program within 30 days of joining the Program. Opting out of this arbitration agreement will not affect any other terms of your agreement with us.
Procedure for Legal Claims: Should arbitration not apply or if you have opted out of the arbitration agreement, disputes shall be brought in the federal or state courts located in New Jersey. Both you and OK4WD Rewards consent to the jurisdiction of such courts.